By: Nicole Beaulieu, Eaton College
Have you ever thought of adding a few flight attendant preparation courses to your hospitality or tourism programs? These are hot, hot, hot! A flight attendant career is perceived as being glamorous and students, of all ages, will often say they have always dreamed of being a flight attendant. Although it is true that airlines do their own training and that there is no diploma officially recognized by airlines, experience has shown that candidates with prior knowledge have an edge over other candidates.
Here are some of the considerations to help you make a decision: curriculum, equipment, program structure, and support. The following will provide you with some tips on upgrading your programs with a few new and popular courses.
A complete curriculum for a flight attendant preparation program is hard to come by. Textbooks are scarce and do not lend themselves wells to an educational program. This is likely why schools that have developed such curriculum tend to guard it preciously. It is undoubtedly an investment in time and resources. Nevertheless, it may be an effort well worth making. Nowadays it is possible to find practically anything on the internet, if not a well-developed curriculum, at least an idea of what needs to be covered and suggestions of how to do it. Topics range from Aviation Terminology to Emergency and Evacuation Procedures, to On-board Public Announcements. An experienced flight attendant may be able to make recommendations and write the curriculum. As far as equipment and props, this is where the “airplane graveyard” may be quite useful.
Yes, there is such a place as an airplane graveyard. In the United States one of them is the 309th Aerospace Maintenance and Regeneration Group outside of Tucson. This would be a great exploratory trip for any aircraft enthusiast – perhaps even a new type of tourism? – and certainly a good place to start finding pieces to create a mock cabin. EBay could obviously be another source for materials and equipment. A quick search reveals life jackets, masks and other on board equipment for sale.
Given interested prospective students waiting to enroll, curriculum development ideas, leads of where to acquire equipment and materials, the next stage to consider is the possibility to incorporate such courses in the current program curriculum at your institution. Each institution proceeds differently and a program review is possibly the opportune time to make such recommendations. As some institutions may need to boost enrollments adding a few flight attendant courses may be just what is needed to refresh a program and make it more attractive. Here are a few more benefits of incorporating such courses:
· Complementary content to both tourism and hospitality courses
· Transferable skills: polished customer service, safety and security
· Closer ties with airports and airlines
Feeling motivated but not knowing where and how to start? Consider turning to your ISTTE network for help, support, experience, and knowledge. Become a member, contact other members, get more tips and you are well on your way to developing your own courses.
Developing content for courses can sometimes be difficult, especially when we need to be really creative. Below are 11 of our favorite creative tools to add spice to presentation slides, handouts, packets, or anything else you develop. Leave us a comment and let us know what YOUR favorite is!
iClipart - Various pricing structures. This is a reliable and reputable royalty-free clipart and photo site.
PicMonkey - Edit your photos and design images.
Canva - Design a variety of images, especially for online sharing.
FreeImages - Limited, but good royalty-free photo site.
Wordle - Create word clouds.
Tagxedo - Create shaped word clouds.
PlaceIt - Place your photo onto stock photos of mobile device screens.
Social Image Resizer - Lets you optimizes your images for sharing on social media.
IconFinder - Search for icons to use in presentations or online.
Pictaculous - Upload an image and choose the right color palette for your presentation slides.
NounProject - Search for icons that represent language.
ISTTE 2015 Conference Workshop Update
The debate continues regarding the impact of faculty engagement and student persistence. Students need varying levels of support and guidance, particularly those in their first term, and there is evidence of a real connection between higher retention rates and faculty contact.
One of the challenges for faculty is finding the balance between the right amount of engagement and the best method to use. Online learning and technology are reshaping these connections and requiring faculty to rethink how they can best relate to their student population.
Join Mimi Gough from Kaplan University-Maine as she presents a workshop that will begin with some brief findings pertaining to faculty engagement and student retention. She will move on to explore the online and hybrid teaching environments as well as the types of tools used to better connect with students and build supportive learning environments. The presentation will culminate with a discussion; inviting participants to share best practices of faculty engagement.
Each year, at the annual conference, ISTTE offers its members a special workshop designed to help you keep your students engaged. Dubbed ISTTE Engage, this program has been very successful since it’s inception in 2012. This year, we are proud to offer you an extended workshop focused on the flipped classroom.
Members will have a chance to learn how the Engage presenter, Dr. Nicole Davis, flipped a tourism marketing course while providing course material and lectures online for students to review prior to attending class.
The flipped approach isn’t necessarily new, but technology can help make the flipped classroom a more engaging and productive learning environment. Helpful technology tools will be introduced in this workshop, along with resources to help you flip your own classroom.
Members will have the opportunity to talk with each other and Dr. Davis about benefits and potential pitfalls of flipping your classroom, as well as time to consider what steps you can take to begin flipping your own course.
For more information about the annual conference, visit our conference page.